Privacy Policy
This Privacy Policy is an integral part of Lilibetta's Terms of Use and explains how personal information is collected, used, stored and transferred when you use the website and the services provided through it.
1. Data controller
The data controller is Eduard Boyko, Licensed Dealer No. 321210247, who operates the Lilibetta brand.
Address: 121 Dvora HaNevi'a St., Building 4, 13th floor, Tel Aviv-Yafo 6944038.
For privacy inquiries, please contact us by email: info@lilibetta.com.
2. What information is collected
When you use the website and Lilibetta's services, we may collect information you provide directly as well as information collected automatically when you use the website.
This information may include, among other things:
• Identification and contact details, such as name, phone number, email address and delivery address;
• ID number, if provided for submitting a cancellation notice or for another purpose required by law;
• Order and purchase details, including products purchased, amounts, order number, purchase history, returns, exchanges and warranty;
• Information relating to shipping and delivery of products;
• Information provided when contacting customer service, including correspondence by email, phone, WhatsApp and social media;
• Payment details required to complete the transaction. Full credit card details are processed by the payment provider and are not stored by Lilibetta;
• Technical and usage information, such as IP address, device and browser type, pages viewed and information collected through cookies and similar tools.
3. Purposes of use
Lilibetta may use the information for the following purposes:
• Operating the website and providing the services offered through it;
• Placing, processing and managing orders and purchases;
• Handling payment, shipping, returns, exchanges and warranty;
• Contacting you and providing customer service;
• Handling cancellation requests, complaints, inquiries and disputes;
• Preventing fraud and misuse, and securing the website;
• Issuing invoices and accounting documents;
• Complying with legal, regulatory and accounting obligations;
• Improving the website, services and user experience, and carrying out statistical analysis;
• Mailings, advertising and marketing, where permitted and subject to the consent required by law.
4. Providing information
Providing personal information is voluntary, and you are under no legal obligation to provide it, except where providing certain information is required by law.
However, without certain details required for placing an order, payment, delivery, a return, a warranty claim or receiving a service, it may not be possible to complete the action or provide the requested service.
5. Sharing information with third parties
Lilibetta does not sell personal information to third parties.
Lilibetta may transfer personal information or allow access to it to the extent necessary to operate the website, complete transactions and provide services, including to:
• Payment processors, credit card companies and payment method providers;
• Courier companies and logistics providers;
• Hosting, information systems, website maintenance, information security and technology service providers;
• Email, mailing, customer service and customer relationship management providers;
• Analytics, advertising and marketing providers, such as Google and Meta, where used and in accordance with your settings and the law;
• Professional advisors, such as accountants and lawyers, who are bound by confidentiality obligations;
• Competent authorities, courts or other parties, where disclosure is required or permitted by law;
• Relevant parties for the purpose of protecting Lilibetta's rights, enforcing the Terms of Use, preventing fraud or protecting the rights of users and third parties;
• In the context of a merger, sale of the business, transfer of activity or other structural change, subject to the law and to continued protection of the information.
Lilibetta will share with third parties only information reasonably necessary for the purpose for which it was provided.
6. Transfer of information outside Israel
Some of Lilibetta's service providers may operate, store or process information outside Israel.
Accordingly, personal information may be transferred and processed outside Israel. Such transfers will be carried out in accordance with the law applicable to transferring information outside Israel.
7. Marketing mailings
If you have given the consent required by law, Lilibetta may use the contact details you provided to send updates, benefits, promotions, event invitations and marketing information about Lilibetta's products and services.
Mailings may be sent by email, text message, WhatsApp or other means of communication Lilibetta uses.
You may ask at any time to stop receiving marketing mailings, using the unsubscribe mechanism included in the message or by contacting Lilibetta.
Unsubscribing from marketing mailings does not prevent the sending of operational or service messages relating to an order, payment, delivery, return, exchange, warranty, security or handling of an inquiry.
8. Cookies and similar technologies
The website may use cookies and similar technologies for its proper operation, saving preferences, security, measurement, analytics, improving the user experience and marketing.
Cookies are files or identifiers stored on or read from your device that allow, among other things, your browser or device to be recognized and certain information about your use of the website to be saved.
Some cookies may be set by third parties that provide Lilibetta with technology, analytics, advertising or marketing services.
You can manage or delete cookies through your browser settings and through the website's preference management tool, where available. Blocking certain cookies, in particular cookies required for the website to function, may affect the availability or proper operation of some services.
Non-essential cookies will be used in accordance with the law and your preferences, where consent is required.
9. Information security
Lilibetta takes reasonable and customary organizational and technological measures to protect the personal information under its control, according to the nature of the information and the law.
However, no online system is completely immune to intrusion, faults, unauthorized access or information security incidents.
In the event of such an incident, Lilibetta will act in accordance with its legal obligations.
Lilibetta's employees, advisors and service providers may have access to personal information to the extent necessary to perform their roles and provide services, subject to the confidentiality, security and legal obligations that apply to them.
10. Data retention
Lilibetta will retain personal information for as long as reasonably necessary for the purposes for which it was collected, including completing and managing transactions, delivering products, handling returns and warranty claims, customer service, fraud prevention, managing disputes and complying with legal obligations.
At the end of the relevant retention period, the information will be deleted, anonymized or otherwise handled in accordance with the law and Lilibetta's policy.
11. Your rights regarding your information
Subject to the law, you may ask Lilibetta to review the personal information held about you, and to correct information that is not accurate, complete, clear or up to date.
Additional rights, including deletion of information where such a right exists by law, will be exercised in accordance with the applicable law.
You may also withdraw at any time your consent to receive marketing mailings or to the use of non-essential cookies, where such consent was given.
12. Minors
The website is not intended for purchases by anyone under the age of 18.
Lilibetta does not knowingly collect personal information from minors for the purpose of making purchases on the website.
13. Privacy inquiries
For any question or request regarding personal information, this Privacy Policy or exercising your rights under the law, you can contact Lilibetta by:
Email: info@lilibetta.com
Address: 121 Dvora HaNevi'a St., Building 4, 13th floor, Tel Aviv-Yafo 6944038
14. Updates to this Privacy Policy
Lilibetta may update this Privacy Policy from time to time, among other things due to changes to the website, services, technology systems or legal requirements.
The current version of the Privacy Policy will be published on the website and will show the date of the last update.
Last updated: 18.10.2026