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Accessibility Statement

 

Lilibetta values providing equal, respectful and accessible service to all users, including people with disabilities, and works to make the website and the services provided through it accessible in accordance with the law.

 

1. Website accessibility

 

Lilibetta works to make the website accessible in accordance with the applicable legal requirements and Israeli Standard SI 5568, to the extent that it applies to the website.

 

As part of its accessibility efforts, Lilibetta works, among other things, to implement adjustments such as:

 

• Keyboard navigation;

 

• Compatibility with screen readers;

 

• A clear, hierarchical heading structure;

 

• Alternative text for relevant images;

 

• Suitable contrast between text and background;

 

• The ability to enlarge the display using the browser;

 

• Clear marking of links, buttons and form fields;

 

• Adjustments to the order, cancellation and sign-up forms on the website;

 

• The ability to pause moving or changing content, where it exists.

 

2. Browser and assistive technology compatibility

 

The website is adapted for use with common browsers and mobile devices, as well as with common assistive technologies, subject to technological limitations and to components provided by third parties.

 

3. Third-party components and services

 

Some of the services or components on the website may be provided through third-party systems, including payment, shipping, social media and technology services.

 

If you encounter an accessibility difficulty with such a component or service, you can contact Lilibetta using the contact details below, so that we can review your request and provide assistance or an accessible alternative where possible.

 

4. Accessibility of service outside the website

 

Self-pickup is available from the business address: 121 Dvora HaNevi'a St., Building 4, 13th floor, Tel Aviv-Yafo 6944038.

 

If you need an accessibility adjustment in order to receive the service or collect your order, you can contact Lilibetta in advance using the contact details below, so that we can look into providing a suitable adjustment or alternative.

 

If Lilibetta holds events, pop-up sales or meetings at a physical location, you can contact us in advance for information about the accessibility arrangements on site.

 

5. Alternative ways to receive service

 

If you have difficulty receiving service through the website, you can contact Lilibetta by phone, WhatsApp or email for information and assistance, including regarding products, orders and order cancellations.

 

Lilibetta will work, as far as possible and depending on the circumstances, to provide the service in an accessible alternative way.

 

6. Accessibility limitations

 

Lilibetta continues to work on improving the accessibility of the website and the services provided through it.

 

Despite our efforts to make the website accessible, some pages, components or content may not yet be fully accessible, in particular third-party content or systems that are not under Lilibetta's control.

 

If you encounter an accessibility issue, we will be happy to hear from you and will work to review the issue and respond appropriately.

 

7. Accessibility inquiries

 

For any question, request or report regarding the accessibility of the website or the service, you can contact us by:

 

Email: info@lilibetta.com

 

Phone / WhatsApp: +972-50-7637722

 

Address: 121 Dvora HaNevi'a St., Building 4, 13th floor, Tel Aviv-Yafo 6944038

 

When contacting us, we recommend including the page or action where you encountered the difficulty, a description of the problem, your device and browser type, and the assistive technology you use, if relevant.

 

8. Accessibility coordinator

 

Accessibility coordinator: Natalia Boyko

 

Phone / WhatsApp: +972-50-7637722

 

Email: info@lilibetta.com

 

9. Updates to this accessibility statement

 

This accessibility statement was last updated on: 18.10.2026.

 

Lilibetta continues to work on improving the accessibility of the website and the service. If you encounter an accessibility issue that is not covered in this statement, you can contact us using the contact details above.

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